We see all kinds of failures, from dead hard drives and broken RAIDs to failed SSDs and memory cards full of photos that have vanished, and our engineers recover the data. We do a free diagnostic on every device, give you one fixed quote (no surprises), and in most cases you only pay if we recover your data.
You can get a quote over the phone or online first. Then you can send your device to us for an engineer's assessment and receive one fixed price, and then the decision is yours.
Never pay to find out. The diagnostic will always be free, and a fixed quote is issued before any work commences. See our data recovery prices page for further information.
From a broken USB stick to a multi-drive enterprise array, click your device type for details, or ring and let us know what happened to your device.
Clicking, beeping, not spinning up, or simply not detected: every week we recover…
Solid state drives (SSDs) fail in a completely different way to traditional hard…
In today's world, most modern laptops and PCs use NVMe as their fastest…
There may be times when wedding photos disappear in the middle of a…
USB sticks hold dissertations, business accounts and years of family photos, and then…
The laptop won't switch on, it's stuck in a boot loop, it fell…
Desktop computers (home towers, office workstations and all-in-ones): when your desktop will no…
A folder with a question mark, a blank white screen, or an iMac…
MacBooks fail quietly: no noise, no warning, just a machine that won't charge…
The drive that held the backup is often the one that fails. External…
It sat quietly in the background, but your NAS held all the important…
Footage of a break-in, an incident or an insurance dispute (or any other…
Many times, an array has limped along until a second drive failed, a…
When shared storage fails, everything relying upon that storage fails with it. We…
Every folder now has a ransom demand in it, all your documents have…
A blue screen asking you to enter a 48-digit key you've never seen…
An employee leaves, a laptop comes back suspiciously empty, and the business needs…
Call 0800 689 0668, or use the free online diagnostic if you prefer, to tell us what happened.
Send it tracked and insured to our Yorkshire receiving location, or drop it in at the Leeds lab's reception, Monday to Friday, 9am to 5:30pm, with no appointment needed.
Within 2 working days of arrival we will give you a diagnostic report on the fault, what is recoverable and the fixed price.
Once you approve the quote, your recovered files are returned on an encrypted drive.
Our customers get a quote first, before sending their media to us, either by telephone on 0800 689 0668 or by completing our free online diagnostic. Once a customer has their quote, they post their media to us, tracked and insured.
Sending a drive from a computer, laptop, MacBook, iMac, CCTV / DVR or server? Please remove the hard drive or SSD from your machine and send us just the drive; we do not offer an internal drive-removal service. If you have a server or RAID system, please send us every disk, each clearly labelled with its bay. We cannot recover data from storage that is soldered directly onto the motherboard (for example Apple Silicon Macs and some thin laptops), so we need removable drives to be sent to us. If you are unsure which kind you have, ring us first.
↓ Print the booking-in & shipping form (PDF)
Please mark all parcels for the attention of Leeds Data Recovery and we will be in touch once we have carried out the diagnosis on your media.
Unsure about what to send? Call us first on 0800 689 0668 or complete our free online diagnostic.
"External drive with 12 years of family photos stopped being detected. Posted it Monday, had the diagnosis Wednesday, everything back the following week. Worth every penny."
Rachel T · Rotherham"Our office NAS dropped two drives and the IT company said it was gone. These guys rebuilt the array and recovered the lot — invoices, CAD files, the works. Business saved."
Mark H · Sheffield S8"Dissertation on a snapped USB stick two weeks before the deadline. They repaired the connector and emailed to say it was all there. Fast, honest and clearly explained."
Amy W · DoncasterWe provide a post-in service covering Sheffield and the surrounding towns, from HDD recovery in Sheffield city centre to laptop recovery across South Yorkshire, and the rest of the UK through next-day tracked postal deliveries. Business down? Please refer to our guide to disaster recovery services in Sheffield.
Free diagnostic, fixed quote and, in most cases, you only pay if we recover your data. Start now or call the freephone.